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Welcome to InnConcierge ~ A creative, collaborative consulting practice whose priority is helping our clients be successful. Our services are meant to assist Innkeepers and hospitality property owners by offering; Consulting in operations and marketing, Photography and Video service, and Web Site and Graphic Design services.  We look forward to the opportunity to help you grow your business.


Our Consulting service focuses on guest services, sales and marketing.  Consultant Jim Miller has a long history in hospitality consulting in all styles of properties, large and small. Many Innkeepers know Jim as InnConcierge’s evaluator for BedandBreakfast.com’s Diamond Collection.  InnConcierge has conducted the Diamond Collection evaluations since the program’s inception in 2009.  Those of you who’ve had the pleasure of Jim’s intensive review of your marketing, guest services, guest rooms and your WOW factor, know his intensity, enthusiasm and expertise.  Jim thoroughly enjoys consulting with Innkeepers nationwide, providing the latest in marketing ideas to increase occupancy and income.  He thinks beyond your visual marketing efforts, to how and who to connect with to expand your opportunities and make connections that benefit your business.
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InnFilms: Photography & Video

What’s the difference between “good enough” and great? When it comes to photography, there’s a simple metric: the number of calls and bookings that your web site images elicit. Let us help you capture the true flavor and distinctive differences that your business claims. We know the secrets to creating images that capture and keep the attention of more visitors immediately.   In our immediate gratification world, video is a shortcut, a quick storyline, a soundbite and a strangely reliable source of information. What better way to bring your Inn and destination to life? Our videography is focused on your property’s personality – that special, WOW factor that only your Inn and your corner of the world possesses.
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InnWebServices: Graphic & Web Design

Your web presence is your lifeline to today’s sophisticated and self-sufficient travelers. Their tastes and purchase habits demand that hospitality businesses provide digital tools with engaging content, fast and easy navigation, and a seamless buying process. In helping you optimize your web presence and digital marketing, we focus on creating a simple path and enriching customer experience that results in bookings.

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