InnConcierge was contracted with BedandBreakfast.com to conduct independent inspections of properties applying for membership in the company’s Diamond Collection program from 2009 until the program ended in 2017 .
InnConcierge’s inspection professionals critique each Inn on several areas including ratings, telephone/reservation service, staff training procedures, exterior appearance, public areas, guest rooms and amenities, guest service and hospitality, food and beverage, exercise/spa options, systems, and sales and marketing. A point is made to discover the uniqueness of each property – its WOW!
InnConcierge is available to conduct these same in-depth inspections whether for association membership requirements or for individual property owners. An on-site inspection is provided with a follow-up report that highlights strengths as well as providing you with areas that need improvement.
Contact Linda Remy to discuss your interest.