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Who is the Inn Team?

Who is the Inn Team?

InnConcierge is a group of talented industry professionals that provide excellent services to help your business grow. You may need one or all of these specialists, you decide!

Testimonials

\"David Hiler is one of the most knowledgeable and professional hospitality consultants out there. If I\'m ever lucky enough to purchase my own inn, I won\'t do it without David\'s expertise.\" - Sharon Intilli Former Inn Intern Associate Director ABC Television Network

\"The Inn & Spa at Cedar Falls had the extreme pleasure of working directly with Stephen Tallon. The final report has valuable information on how to increase revenue (and without spending much money). We’ve contacted several of his colleagues for possible collaboration and recommend that you give his organization a call.\" - Ellen Grinsfelder & Terry Lingo

\"Beth\'s photos are one of the best marketing investments we made since we purchased our inn. Beth has been a joy to work with and the creativity and professionalism of her photographs \"sell\" our inn. Recently one of our Inn photos was featured as the cover of New Hampshire To Do Magazine! When asked for hi-res images by media, our difficulty is not whether we have an appropriate image, but which one!\" - Lyn Norris-Baker, The Inn at Ellis River, Jackson, NH

Today\'s inn market is like a fast-moving target requiring innkeepers to equally balance high tech with high touch. David Hiler is extraordinary in both. Coupled with passionate intensity, he brings to innkeepers a welcome relief to problem solving and a penchant for service excellence - Phillip Jenkins, Owner/Operator of Three Select Registry Inns

David has been a valuable speaker and participant in PAII’s educational conferences for many years. He has been an important resource for PAII and our innkeepers for many years, including full-service operations and inspection programs. As a board member, David has provided PAII with leadership that is guiding us to new levels of success Jay Karen, President & CEO, PAII

After working with Jim Miller for only two months, the sales team is now operating at a level not before seen at this inn. His results have been measured in a dramatic increase in room and catering sales during a strong economically disadvantaged period.\" David Grossberg GM - Concord\'s Colonial Inn MA

\"I am so totally blown away by your work...words fail. It is so far beyond what I expected. You managed to capture us, who we are and what we are so beautifully. I actually go a little emotional looking at these proofs...kind of like looking at graduation or wedding photos of my child. You captured the pinnacle of 8 years of incredibly hard work and make the place look so great. I can\'t wait for the world to see them!\" - Ed Lamb, The Topside Inn, Boothbay Harbor, ME

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